Refund Policy

The information below outlines our refund and return practices. It is provided to keep things clear and transparent but should not be considered legal advice. If you require legal guidance, we recommend consulting a professional.

At Xtra Apparel, every order is fulfilled with care. Because each item is made and shipped directly by us, refunds and returns are limited.

• Damaged or Incorrect Orders: If your item arrives damaged or if you received the wrong product, please contact us within 7 days of delivery so we can make it right.

• Exchanges: At this time, we are unable to process exchanges.

• Refunds: Refunds are only issued for damaged, defective, or incorrect items. All other sales are considered final.

We encourage you to double-check your size and order details before completing checkout to avoid any issues.

• Eligibility: To qualify for a refund, your item must be unused, in its original condition, and reported to us within 7 days of delivery.

• Process: Email us at [insert email] with your order number, a description of the issue, and photos if applicable.

• Approval: Once your claim is reviewed and approved, we’ll issue a refund to your original payment method within 5–7 business days.

• Exceptions: Final sale items, gift cards, and promotional items are not eligible for refunds.